General Dynamics Information Technology was awarded a 10-year, $228 million contract to support and modernize the U.S. Department of Transportation’s FAA Administrative Voice Enterprise Services (FAVES) program. General Dynamics will provide managed services support that includes operations and maintenance, technology refresh and upgrades to existing administrative telephony systems, and new administrative telephony systems and services. Through FAVES, the FAA will migrate from its current Public Branch Exchange (PBX)-based environment to a modern infrastructure based on a Voice-over-Internet Protocol and IP telephony technologies. In all, the program will support more that 64,000 users throughout the U.S., U.S. territories, and facilities in Germany, Belgium, and Singapore.